Crisis Communication and Technology- Communicating with Colleagues

Description

Crisis Communication and Technology: Communicating with Colleagues

Author : Alan Ackmann
Country : USA
Subject : Communications
Type of distributed material : Video lesson
Duration : 2h 43m
Year of release : 2023

Language : English
Translation : None

Subtitle language : English
Link to video course on the manufacturer’s website : https://app.pluralsight.com/library/courses/crisis-communication-technology-colleagues/description
Description : Crisis communication is one of the most challenging communication types an organization or individual can face, bringing together emotional vulnerability, ethical challenges, and high-stakes decisions amplified by informational and persuasive goals. When managed well, this communication can neutralize and calm an evolving crisis. When managed poorly, though, crisis communication makes a situation worse. This course takes viewers through the most important parts of preparing for crisis communication, including understanding crisis types and strategies, preparing foundational documents, and how to create communication in the moment. By the end of the course, viewers will have a concrete understanding of how to manage crisis communication for their own organizations, providing invaluable insight and immediate benefit.