ServiceNow Discovery: Automating IT Management
Optimize your IT operations with our expert-led ServiceNow Discovery course. Learn how to automate asset tracking, improve visibility, and streamline IT management using ServiceNow’s powerful Discovery tool. Whether you’re an IT administrator, systems engineer, or ServiceNow professional, this course will equip you with the knowledge and hands-on skills to implement and configure ServiceNow Discovery for efficient infrastructure management.
What You’ll Learn
- Fundamentals of ServiceNow Discovery and its role in IT management
- Setting up and configuring Discovery probes and sensors
- Automatically identifying and mapping IT assets
- Integrating Discovery with the ServiceNow Configuration Management Database (CMDB)
- Best practices for managing cloud and on-premise environments
- Security considerations and troubleshooting techniques
- Real-world use cases for automating IT operations with ServiceNow
Requirements
- Basic understanding of IT infrastructure and networking
- Familiarity with ServiceNow fundamentals (recommended but not required)
- Interest in automating IT asset management
Course Description
This ServiceNow Discovery course is designed to help IT professionals efficiently manage and automate asset tracking within enterprise environments. ServiceNow Discovery enables organizations to gain deep visibility into their IT infrastructure by automatically detecting and mapping hardware, software, and cloud resources.
Through hands-on training, you’ll learn how to configure Discovery probes, integrate results with the CMDB, and optimize IT workflows. The course also covers troubleshooting techniques, best practices for hybrid environments, and security configurations. By the end of the course, you’ll be able to implement ServiceNow Discovery to enhance IT service management (ITSM) and improve operational efficiency.
About the Publication
Developed by an ITSM and ServiceNow expert, this course is tailored for IT administrators, ServiceNow consultants, and infrastructure engineers looking to master automated asset discovery and management.
Explore These Valuable Resources
- ServiceNow Discovery Official Documentation
- ServiceNow Developer Portal
- Gartner IT Management Insights
Explore Related Courses
- ServiceNow IT Service Management (ITSM)
- Cloud Infrastructure Management
- IT Asset Management Best Practices
- Enterprise IT Automation
- DevOps for IT Operations
