Description
journey into the thriving field of IT with this program, perfectly tailored for beginners, requiring no prior experience or degree. Acquire essential skills for an entry-level IT job, from computer assembly and wireless networking to customer service and troubleshooting, with the help of professional training designed by Google.
What you’ll learn
Gain skills required to succeed in an entry-level IT job
Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service
Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging
Learn to use systems including Linux, Domain Name Systems, Command-Line Interface, and Binary Code
Modules
COMPUTER-NETWORKING
01_introduction-to-networking
02_the-network-layer
03_the-transport-and-application-layers
04_networking-services
05_connecting-to-the-internet
06_troubleshooting-and-the-future-of-networking
07_Resources
IT-SECURITY
01_understanding-security-threats
02_pelcgbybtl-cryptology
03_the-3-a-s-of-cybersecurity-authentication-authorization-accounting
04_securing-your-networks
05_defense-in-depth
06_creating-a-company-culture-for-security
07_prepare-for-jobs-in-it-support
08_Resources
OS-POWER-USER
01_navigating-the-system
02_users-and-permissions
03_package-and-software-management
04_filesystems
05_process-management
06_operating-systems-in-practice
07_Resources
SYSTEM-ADMINISTRATION-IT-INFRASTRUCTURE-SERVICES
01_what-is-system-administration
02_network-and-infrastructure-services
03_software-and-platform-services
04_directory-services
05_data-recovery-backups
06_final-project
07_Resources
TECHNICAL-SUPPORT-FUNDAMENTALS
01_introduction-to-it
02_hardware
03_operating-system
04_networking
05_software
06_troubleshooting
07_Resources
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