Description
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Business Communication Skills Cambridge (2024)
Why take this course?
This course is ideal for mid-level professionals, team leads, managers, and job-seekers who need to communicate clearly, persuasively, and professionally. You will get step-by-step techniques for structuring messages, feedback loops for continuous improvement, and templates you can use immediately in business emails, reports, and meetings.
What you’ll learn
- How to craft concise, outcome-focused emails and reports that get results.
- Presentation design and delivery techniques to engage stakeholders and influence decisions.
- Negotiation language and tactics for win-win outcomes.
- Cross-cultural communication strategies to work effectively in international teams.
- Digital communication best practices for remote and hybrid work environments.
- Practical frameworks for feedback, conflict resolution, and professional storytelling.
Course modules (detailed)
Module 1 — Foundations of Professional Communication
Key concepts: communication models, message mapping, audience analysis, listening skills. Activities include self-assessments and a recorded 2-minute elevator pitch.
Module 2 — Effective Business Writing
Focus on structure, tone, clarity, and action-oriented language for emails, memos, and executive summaries. Includes editable templates and peer review assignments.
Module 3 — Presentations and Visual Storytelling
Design slides with purpose, craft persuasive narratives, practice vocal delivery and stage presence. Final assignment: a 10-minute recorded presentation with instructor feedback.
Module 4 — Negotiation & Influence
Tactical language for negotiating, preparing BATNA, role-play simulations, and techniques to build rapport and reach agreements ethically.
Module 5 — Cross-Cultural & Remote Communication
Strategies to reduce misunderstanding across cultures, manage virtual meetings, and adapt communication style for global teams.
Module 6 — Putting It Into Practice
Capstone: integrated case study where learners produce a communication plan, deliver a presentation, and submit a written report for assessment.
Format, teaching methods & assessment
This blended course uses short video lessons, guided readings from the Cambridge 2024 text, interactive quizzes, peer-reviewed assignments and live or recorded instructor feedback. Assessments include practical tasks (emails, presentations, negotiation role-plays) and a summative capstone project. Successful completion awards a certificate of achievement aligned to the course outcomes.
Target audience & prerequisites
Target audience: professionals, managers, business students, and anyone preparing for client-facing or leadership roles. Prerequisites: Intermediate English proficiency; willingness to practice and receive feedback. No prior Cambridge course completion required.
Benefits & career impact
Participants leave with immediately usable templates, a polished presentation reel, negotiation scripts, and a portfolio piece for performance reviews or job applications. Employers report improved meeting efficiency, clearer client communications, and stronger team collaboration after staff complete similar training.
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Frequently asked questions
- How long is the course?
- Typically 6–8 weeks when followed part-time, or available as intensive 2-week bootcamps for teams.
- Will I get a certificate?
- Yes — learners who complete all modules and the capstone receive a certificate of completion.
- Is this content based on Cambridge University Press (2024)?
- Yes — course content and recommended readings are adapted from the Cambridge University Press (2024) text and resources, aligned to practical workplace application.
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